Here for Health. Here for You.

• All memberships that afford access to the club will receive a prorated dues credit to the membership account for the period of time the club is temporarily closed. Credits are non-refundable and non-transferrable unless expressly stated in your General Terms Agreement.
• The March dues credit will be available to be applied towards future charges on your membership account on the date the club re-opens or March 31st (whichever comes first).
• If we do not open your club by April 1st, the appropriate prorated dues will be assessed after the club re-opens.
• You can view any credits eligible to be applied towards future charges on your membership account in your MyLT account by clicking “View Transaction History” the day after the credit is applied.

• For one-time events (e.g., spring break camp), we will provide refunds to impacted members for events that will not happen while the club is temporarily closed.
• For recurring services that have already been processed (e.g., swim lessons, GTX/Alpha), we will provide credits that can be applied against future charges on your membership account. The credits will be commensurate with days you are not able to access the program due to temporary club closure.
• For recurring services that have not yet been processed, we will temporarily suspend recurring electronic fund transfers from your bank account until your club reopens.

We will extend the expiration date of LT BUCK$ in your account prior to the date of club closure, 120 days from their original expiration date.

We will communicate updates concerning club closures by email and on this website. You may also receive notices through the Life Time Member App.

We have a long-held commitment to provide safe and clean environments for our members, guests and team members.  Before our club closure, we had in place a continuous cleaning protocol with cleaning products that have been found to be effective against viruses of this type. During the closure, we will intensify our cleaning measures, disinfecting the club. 

We offer our most popular cardio, strength and yoga classes on demand at my.lifetime.life/ondemand so you can work out in your living room, basement, backyard — wherever. Make sure to check in often as new classes are being added every day.

• Now that the Spring Spark 60day Challenge has ended, how will my registration be handled?
  Due to the cancellation of the Spring Spark 60day Challenge, all current Spring Spark 60day participants will be automatically enrolled in the next 60day Challenge program. While the exact program dates are yet to be determined, we will send follow up communication as soon as we are able to ensure you are informed and set up for success.
• Will we be finishing the remainder of the Spring Spark program?
  While we won’t be sending program emails or hosting Saturday Sampler workouts moving forward, we want to do our best to provide you with tools to succeed. Participants will receive an email driving them to the Spring Spark 60day participant hub where all program content through Week 8 has been uploaded. They’ll also receive access to download all workouts, recipes, meal plans, class handouts and guides.
• Will you be awarding prizes for the Spring Spark Challenge?
  After careful consideration and due to the complexities of needing to end this challenge, we will not be awarding winners this round. If you’re interested in revisiting the rules and regulations of the 60day Challenge, you can do so right here(external link).
• How long will the Spring Spark Resources be online?
  Content on the Spring Spark participant hub will be available through end of day April 6, 2020.
• When will the next program start?
  Due to current circumstances, the exact dates of the next 60day program have yet to be determined. Once determined, we will publish updated program information online at myLT and the 60day website(external link).
• Are there other resources I can leverage during this time?
  As a way to stay connected, we invite you to join our Life Time Training Community(external link) so you can continue to stay up-to-date, motivated and inspired on your healthy way of life journey. For educational content, check out the Life Time Training website(external link) and subscribe to our newsletter. 

If you are a corporate partner of ours, please reach out to your corporate account manager for questions about your membership, or email: CorporatePartnershipsAllTeam@lt.life