What is the camp cancellation policy?

• For installment plans or paid-in-full:

  • Cancellations received 21 days or more before the day of camp will receive a full refund.

  • Cancellations received less than 21 days prior to the day of the camp will forfeit any paid camp fees.

• For installment plans, we will cancel your registration if your payment is not received.

• All cancellation requests must be submitted via the camp change form, or in writing or via email to the Kids Manager or Member Concierge Manager.

• If a camp or program is not able to operate due to directives provided by local, state, or the federal government, you will receive a full refund for all camp fees paid, returned to the original form of payment.