Help & FAQs
What added cleaning protocols and social distancing efforts will Life Time be enacting?
In addition to complying with CDC guidelines and governmental orders and guidelines, Life Time is taking extra precautions to help our communities stay safe and healthy. This includes extensive cleaning protocols and social distancing practices within each of our destinations. For detailed information, please refer to my.lifetime.life/safety.
What days of the week and times, historically, have been the busiest at Life Time clubs?
Please see chart below for average club usage. Information was collected from the past year, including weekdays and weekends.
Will mask usage and temperature checks be required at my club for Members or Team Members?
Team Members will be encouraged or required to wear masks and self-temperature checks will be required prior to each shift if consistent with governmental orders and guidelines. For Members, masks are encouraged. We will have disposable masks available to Members for a small fee. If masks or temperature checks are required for Members in your state, please expect to receive this information via email from your General Manager.
Can I bring a guest to Life Time upon reopening?
Initially, we will limit access to Members only. We will look to reopen our clubs to guests as we move through our reopening phase. If you would like updates as to when you may again bring a guest to Life Time, please inquire at the front desk.
Introducing Our New Reservation Policy
As part of our club reopening plan, reservations are now required for all studio, cycle, and yoga classes. This will help ensure your safety as we implement smaller class sizes and facilitate safe distancing.